Doctor Communication: How to Talk to Your Doctor and Get Better Care
Good doctor communication changes outcomes. If you leave appointments confused or forget to ask about side effects, you’re not alone. Use simple steps to make visits, virtual or in-person, faster, clearer, and more useful.
Before the visit: prepare like a pro
Write a one-paragraph summary of your problem: when it started, how it feels, what makes it better or worse. Clinicians hear that first and use it to focus the visit. Bring a short timeline (dates and events) so you don’t forget key details under pressure.
Bring a current medication list with doses, allergies, and supplements. Include over-the-counter meds and herbal products — those matter for drug interactions. If you’re managing chronic conditions, note recent numbers (blood pressure, glucose, weight) and bring readings from the last two weeks.
Make a prioritized question list with the three things you MUST leave with answers to. Example: 1) What’s likely causing my pain? 2) What tests do I need now? 3) What should I do if symptoms worsen? Keep questions short and number them so your doctor can answer in order.
During and after the visit: speak clearly, get a plan
Start with your one-paragraph summary. If the doctor uses medical terms you don’t get, say so: "Can you explain that in plain language?" Ask for the name of each medication, why it’s prescribed, how long to take it, possible side effects, and any food or drug interactions. If cost is a concern, ask about cheaper alternatives or a generic option.
For telemedicine: find a quiet spot, test your camera and mic, and have your meds and measurements within reach. Use the chat or screen-share features to show rashes or recent lab results. If the connection is bad, ask to switch to a phone call or reschedule — don’t guess at answers because of a bad video feed.
Get a written plan. Ask the doctor to summarize the next steps and say them back to ensure you understood. If you want, record the session on your phone after asking permission. Ask who to contact with questions and when to expect test results.
If you’re considering buying meds online or from a new pharmacy, mention it. Ask if that pharmacy is trustworthy for your prescription and what to watch for in packaging, expiry dates, and required prescriptions. Your doctor can warn about unsafe sources and recommend verified options.
Know when to seek a second opinion: unclear diagnosis, major surgery recommendations, or if your gut tells you something’s off. A second opinion is a common and reasonable step, not an insult to your clinician.
Finally, keep communication ongoing. Send updates if symptoms change, and bring notes to follow-ups. Clear, simple communication saves time, reduces mistakes, and gets you better care faster. Practice one small change this week — write your one-paragraph summary before your next appointment and see how it shifts the conversation.
